{"id":29404,"date":"2023-01-13T20:26:16","date_gmt":"2023-01-13T19:26:16","guid":{"rendered":"https:\/\/glamlipsbeauty.com\/general-terms-and-conditions\/"},"modified":"2026-09-15T14:20:30","modified_gmt":"2026-09-15T12:20:30","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/glamlipsbeauty.com\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions (GTC)"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Scope<\/h3>\n\n<p class=\"wp-block-paragraph\">These General Terms and Conditions (hereinafter \u201cGTC\u201d) apply to all orders and sales contracts concluded through the <strong>Glamlips Beauty<\/strong> online store (hereinafter \u201cGlamlips Beauty,\u201d \u201cwe,\u201d or \u201cus\u201d).<\/p>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty sells cosmetic products to both individual customers (B2C) and businesses and commercial customers (B2B).<\/p>\n\n<p class=\"wp-block-paragraph\">By placing an order, the customer agrees to these Terms and Conditions.<\/p>\n\n<p class=\"wp-block-paragraph\">Any terms and conditions provided by the customer shall apply only if Glamlips Beauty has expressly agreed to them in writing.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">2. Provider and Contact Information<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Glamlips Beauty<\/strong><br\/>Belpstr. 23<br\/>3007 Bern<br\/>Switzerland <\/p>\n\n<p class=\"wp-block-paragraph\">Email: hello@glamlipsbeauty.com<br\/>Website: www.glamlipsbeauty.com<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">3. Services and Products<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty offers cosmetic products for sale, particularly products for the care and beautification of the lips and face.<\/p>\n\n<p class=\"wp-block-paragraph\">The presentation of products in the online store generally constitutes an invitation to place an order and does not necessarily constitute a legally binding offer.<\/p>\n\n<p class=\"wp-block-paragraph\">Product images are for illustrative purposes only. Minor variations in color, packaging, design, or appearance may occur, particularly due to differences in screen settings. <\/p>\n\n<p class=\"wp-block-paragraph\">Be sure to review the product specifications, ingredients, usage instructions, and warnings provided for each product before use.<\/p>\n\n<p class=\"wp-block-paragraph\">Cosmetic products must be used exclusively for their intended purpose.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">4. Order and Conclusion of the Contract<\/h3>\n\n<p class=\"wp-block-paragraph\">The customer can select the desired products in the online store and add them to the shopping cart.<\/p>\n\n<p class=\"wp-block-paragraph\">Before completing the order, the selected products, quantities, prices, shipping costs, and other order details will be displayed. Any input errors can be corrected before the order is completed. <\/p>\n\n<p class=\"wp-block-paragraph\">By clicking the appropriately labeled order button, the customer places a binding order.<\/p>\n\n<p class=\"wp-block-paragraph\">Receipt of the order is confirmed electronically. The automatic order confirmation does not, in principle, constitute acceptance of the order. <\/p>\n\n<p class=\"wp-block-paragraph\">The contract is concluded as soon as Glamlips Beauty expressly accepts the order or hands over the ordered goods for shipment, unless otherwise specified in individual cases.<\/p>\n\n<p class=\"wp-block-paragraph\">If an ordered product is unavailable, the customer will be notified. Any payments already made for unavailable products will be refunded. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">5. Prices<\/h3>\n\n<p class=\"wp-block-paragraph\">All prices listed in the online store are in Swiss francs (CHF), unless another currency is expressly specified.<\/p>\n\n<p class=\"wp-block-paragraph\">Unless otherwise required by law, the prices listed include Swiss value-added tax.<\/p>\n\n<p class=\"wp-block-paragraph\">Any additional costs, particularly shipping costs, are clearly displayed during the ordering process.<\/p>\n\n<p class=\"wp-block-paragraph\">For international orders, additional import duties, customs duties, taxes, processing fees, or customs clearance costs may apply in the respective destination country. These costs are generally the responsibility of the customer, unless otherwise expressly stated during the ordering process. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">6. Terms of Payment<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty accepts the payment methods offered in its online store.<\/p>\n\n<p class=\"wp-block-paragraph\">Currently, the following payment options are available in particular:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>TWINT<\/li>\n\n\n\n<li>Credit Card<\/li>\n\n\n\n<li>Prepayment<\/li>\n\n\n\n<li>Various<\/li>\n\n\n\n<li>Regular Customers; Invoice<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">If you choose to pay in advance, the invoice amount must be paid within the timeframe specified during the ordering process.<\/p>\n\n<p class=\"wp-block-paragraph\">If payment is not received by the due date, Glamlips Beauty may cancel the order.<\/p>\n\n<p class=\"wp-block-paragraph\">For credit card payments and TWINT, the payment is processed through the respective payment service provider. The terms and conditions of the respective payment service provider also apply. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">7. Delivery and Shipping<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty ships to the countries listed in the online store.<\/p>\n\n<p class=\"wp-block-paragraph\">The available shipping methods, delivery times, and shipping costs are displayed during the ordering process.<\/p>\n\n<p class=\"wp-block-paragraph\">Unless expressly stated as binding, the delivery times provided are approximate.<\/p>\n\n<p class=\"wp-block-paragraph\">If delivery delays occur due to circumstances beyond Glamlips Beauty\u2019s control\u2014in particular, due to supply shortages, force majeure, customs clearance, strikes, or other events outside Glamlips Beauty\u2019s control\u2014the delivery period will be extended accordingly.<\/p>\n\n<p class=\"wp-block-paragraph\">For international shipments, the customer is responsible for ensuring that the shipment can be legally imported into the destination country.<\/p>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty assumes no responsibility for delays, seizures, or additional costs resulting from customs authorities or the import regulations of the destination country.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">8. Refusal of Acceptance and Undeliverable Mail<\/h3>\n\n<p class=\"wp-block-paragraph\">If a customer refuses to accept a shipment without a valid reason, or if the shipment cannot be delivered due to incorrect or incomplete information, Glamlips Beauty may bill the customer for the resulting additional costs, to the extent permitted by law.<\/p>\n\n<p class=\"wp-block-paragraph\">This applies in particular to additional shipping, return, storage, or customs clearance costs.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">9. No Voluntary Right of Return<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty generally <strong>does not offer a voluntary right of return or exchange<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">Exchanges or returns based on reasons such as not liking the item, choosing the wrong color, ordering the wrong item, or a change of mind are generally not permitted.<\/p>\n\n<p class=\"wp-block-paragraph\">In particular, for cosmetic products that have already been opened or used, returns are not accepted for reasons of hygiene and product safety.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>The customer&#8217;s rights under applicable law remain reserved.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">For customers in countries where mandatory statutory rights of withdrawal, return, or other consumer protection rights apply, these rights remain unaffected.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">10. Statutory Rights Regarding Defects<\/h3>\n\n<p class=\"wp-block-paragraph\">The customer should check the ordered products for completeness and obvious damage as soon as possible after receiving them.<\/p>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty must be notified as soon as possible of any obvious shipping damage or incorrect deliveries.<\/p>\n\n<p class=\"wp-block-paragraph\">In the case of defective products, the statutory warranty rights apply, unless they are effectively limited or specifically regulated by these Terms and Conditions within the scope permitted by law.<\/p>\n\n<p class=\"wp-block-paragraph\">Depending on the nature of the defect, Glamlips Beauty may offer, among other things, a repair, a replacement, or another legally permissible solution.<\/p>\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law, no warranty applies to damage caused by improper storage, incorrect use, failure to follow the instructions for use, or other improper handling after delivery.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">11. Special Considerations for Cosmetic Products<\/h3>\n\n<p class=\"wp-block-paragraph\">Cosmetic products may only be used in accordance with the instructions for use provided on the packaging, on the product itself, or in the online store.<\/p>\n\n<p class=\"wp-block-paragraph\">Before use, pay particular attention to information regarding ingredients, allergens, warnings, and restrictions on use.<\/p>\n\n<p class=\"wp-block-paragraph\">If you have a known hypersensitivity or allergy to certain ingredients, do not use the product in question.<\/p>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty assumes no liability for reactions resulting from individual intolerance or allergies, unless otherwise required by law.<\/p>\n\n<p class=\"wp-block-paragraph\">If an unexpected skin reaction or other health problems occur, stop using the affected product immediately and seek medical advice if necessary.<\/p>\n\n<p class=\"wp-block-paragraph\">Keep these products out of the reach of children, unless otherwise indicated on the packaging.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">12. Liability<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty is liable for damages only to the extent required by mandatory statutory provisions.<\/p>\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law, liability for slight negligence is excluded.<\/p>\n\n<p class=\"wp-block-paragraph\">In particular, to the extent permitted by law, Glamlips Beauty is not liable for damages resulting from improper use, incorrect storage, failure to follow product instructions, or individual sensitivities.<\/p>\n\n<p class=\"wp-block-paragraph\">The limitations of liability do not apply to the extent that liability is required by law, in particular in cases of willful misconduct or gross negligence, or to the extent that the law mandates broader liability.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">13. Retention of Title<\/h3>\n\n<p class=\"wp-block-paragraph\">The delivered goods remain the property of Glamlips Beauty until the purchase price has been paid in full, to the extent that a retention of title is permitted by law.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">14. Business Customers<\/h3>\n\n<p class=\"wp-block-paragraph\">For orders placed by companies or other commercial customers, the statutory provisions governing B2B transactions apply.<\/p>\n\n<p class=\"wp-block-paragraph\">Companies are required to inspect the goods they receive immediately upon receipt and to report any apparent defects as soon as possible.<\/p>\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law, commercial customers are not subject to any consumer protection provisions that apply exclusively in favor of consumers.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">15. Intellectual Property<\/h3>\n\n<p class=\"wp-block-paragraph\">All content on the Glamlips Beauty online store\u2014including, but not limited to, text, images, product descriptions, logos, graphics, designs, and other content\u2014is protected by copyright or other legal rights.<\/p>\n\n<p class=\"wp-block-paragraph\">The use, reproduction, modification, or distribution of this content is not permitted without the prior consent of Glamlips Beauty, unless otherwise permitted by law.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">16. Data Protection<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty processes personal data in accordance with applicable data protection regulations.<\/p>\n\n<p class=\"wp-block-paragraph\">Details regarding the collection, processing, and use of personal data, as well as the rights of data subjects, are set forth in Glamlips Beauty\u2019s separate Privacy Policy.<\/p>\n\n<p class=\"wp-block-paragraph\">The Privacy Policy is part of the online store&#8217;s legal information, but it is a separate document.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">17. Availability of the Online Store<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty strives to ensure that its online store is available with as few disruptions as possible.<\/p>\n\n<p class=\"wp-block-paragraph\">However, we cannot guarantee that the service will be available at all times and without interruption.<\/p>\n\n<p class=\"wp-block-paragraph\">In particular, maintenance work, technical malfunctions, security issues, or events beyond Glamlips Beauty\u2019s control may result in temporary restrictions.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">18. Changes to the Terms and Conditions<\/h3>\n\n<p class=\"wp-block-paragraph\">Glamlips Beauty may amend these Terms and Conditions if necessary for objective reasons, in particular due to changes in legal provisions, business operations, or technical developments.<\/p>\n\n<p class=\"wp-block-paragraph\">For contracts that have already been concluded, the General Terms and Conditions in effect at the time the contract was entered into generally apply.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">19. Governing Law<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Swiss law<\/strong> shall generally apply to all legal relationships between Glamlips Beauty and the customer, excluding conflict-of-laws provisions to the extent permitted by law.<\/p>\n\n<p class=\"wp-block-paragraph\">With respect to consumers, mandatory provisions of the law of the country in which the consumer in question has his or her habitual residence remain unaffected, to the extent that such mandatory provisions are applicable to the contract in question.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">20. Jurisdiction<\/h3>\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law, the place of business of Glamlips Beauty shall be the venue for all disputes arising out of or in connection with contractual relationships.<\/p>\n\n<p class=\"wp-block-paragraph\">For consumer contracts, the mandatory statutory provisions regarding jurisdiction apply.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">21. Severability Clause<\/h3>\n\n<p class=\"wp-block-paragraph\">If any provision of these Terms and Conditions is or becomes invalid or unenforceable, in whole or in part, the validity of the remaining provisions shall remain unaffected.<\/p>\n\n<p class=\"wp-block-paragraph\">In place of the invalid or unenforceable provision, a provision that comes as close as possible to the economic purpose of the original provision shall be deemed agreed upon, to the extent permitted by law.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">22. Final Provisions<\/h3>\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions, together with the respective order and the product information provided in the online store, form the basis of the respective contractual relationship.<\/p>\n\n<p class=\"wp-block-paragraph\">The version of these Terms and Conditions in effect at the time of the order shall apply.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Glamlips Beauty<\/strong><br\/>Switzerland<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>As of September 2026<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Scope These General Terms and Conditions (hereinafter \u201cGTC\u201d) apply to all orders and sales contracts concluded through the Glamlips Beauty online store (hereinafter \u201cGlamlips Beauty,\u201d \u201cwe,\u201d or \u201cus\u201d). Glamlips Beauty sells cosmetic products to both individual customers (B2C) and businesses and commercial customers (B2B). By placing an order, the customer agrees to these Terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29404","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Terms and Conditions (GTC) - Glamlips Beauty<\/title>\n<meta name=\"description\" content=\"Tauche ein in die Welt von purer Eleganz und makellosem Glow \u2013 luxuri\u00f6se Kosmetik f\u00fcr deinen ultimativen Glam-Moment. 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